Wow! Service Program

Wow! Service Program

This is a complete version of Basement Systems’ Customer Service Program that is specialized for contractors. It can be easily modified and implemented in any business.

This program defines what Wow! Service is, and why it’s vital to your customers and employees. It tells employees how to behave in all situations with customers.

The Program includes 9 mini-posters, a full size poster of the complete program, and payroll envelope stuffers for each of the following areas:

  • Wow Service Vision
  • Wow Service Beliefs
  • Wow Ingredients for Great Service
  • "18 For Excellence"
  • Wow Phone Service
  • Wow Sales Service
  • Wow Production – Be a Hero in the Home
  • Wow Service Department
  • Handling Complaints for Wow Service
  • What to do if you make a mistake.

For special sales, dealer sales, bulk sales, sales to groups or schools, call 1-800-541-0487.

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